Ask about an address, a larger order, a care concern or an existing booking. For the fastest help with an active order, include the order number.
Messages are reviewed during operating hours, Monday-Saturday. A contact-form message does not create or change a confirmed pickup unless ARA replies in writing.
Find transparent answers regarding our door-to-door delivery service, specialist cleaning protocols, and order handling across Toronto.
How do I schedule and prepare my first pickup?
Scheduling is easy through our secure online portal. Select a preferred 2-hour window for our luxury mobile concierge to pick up your items. Place your garments in any temporary disposable bag for your first order; we will return your beautifully laundered pieces in sealed sterile bags.
Which areas of Toronto do you service?
We proudly service neighborhoods across the Greater Toronto Area, including Downtown Toronto, Midtown, Yorkville, Forest Hill, Rosedale. Enter your postal code on our booking portal to immediately verify your dedicated neighborhood delivery days.
How do you ensure delicate garment care?
We utilize eco-friendly, non-toxic cleaning agents designed to gently lift dirt while preserving fabric structure, vibrant colors, and delicate finishes. Every item goes through a rigorous pre-inspection for loose buttons or minor damage, followed by custom hand-spotting, professional cleaning before final delivery.
